1. Terms and Conditions (General Terms of Sale)

Effective Date: 01 April 2025

These Terms and Conditions govern the sale of products on the website https://stbarbaraflowers.fr operated by St Barbara Flowers.

By placing an order on our website, you agree to these Terms and Conditions.

Products

We offer flowers, bouquets, floral arrangements and related products.

All products displayed on the website are subject to availability.

Because flowers are natural products, slight variations in color, size or appearance may occur.

Prices

All prices are displayed in Euros (€) and include applicable taxes unless stated otherwise.

Delivery fees may be added during checkout depending on the delivery location.

We reserve the right to modify prices at any time, but the price charged will be the one displayed at the time of order.

Orders

Once an order is placed and payment is confirmed, you will receive an order confirmation by email.

We reserve the right to cancel an order if:

  • payment cannot be authorized
  • incorrect information was provided
  • the product becomes unavailable

Payment

Payments are processed securely through trusted payment providers.

Accepted payment methods may include:

  • credit or debit cards
  • Apple Pay
  • other secure online payment methods

We do not store your payment card details.

Delivery

We deliver to the locations specified on the website.

Delivery times may vary depending on:

  • location
  • product availability
  • weather or unforeseen circumstances

We will make every effort to deliver orders on time but cannot guarantee exact delivery times.

Refunds and Returns

Due to the perishable nature of flowers, returns are generally not accepted.

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos of the product.

We will review the issue and may offer:

  • replacement
  • partial refund
  • store credit

Liability

St Barbara Flowers shall not be held responsible for delays or failures caused by events beyond our control.

Governing Law

These Terms are governed by the laws of France.