Effective Date: 01 April 2025

St Barbara Flowers (“we”, “our”, or “us”) operates the website https://stbarbaraflowers.fr (the “Service”).

This Privacy Policy describes how we collect, use, and protect your personal data when you use our website, place an order, or contact us. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect different types of information in order to provide and improve our services.

Personal Data

When you place an order, contact us, or interact with our website, we may collect the following information:

  • First name and last name
  • Email address
  • Phone number
  • Billing and delivery address
  • City and postal code
  • Order details
  • Any information you provide when contacting us

This information is used to process your orders, deliver products, and communicate with you.

Usage Data

We may automatically collect certain technical information when you visit our website, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Device identifiers

This information helps us improve the performance and usability of our website.

Cookies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic.

Cookies are small files stored on your device.

Types of cookies we use:

Essential Cookies

Required for the proper functioning of the website (shopping cart, checkout, login).

Preference Cookies

Store your settings and preferences.

Analytics Cookies

Help us understand how visitors use the website.

You can configure your browser to refuse cookies, but some parts of the website may not function properly.

How We Use Your Data

We use the collected data for the following purposes:

  • To process and deliver orders
  • To communicate with customers
  • To provide customer support
  • To improve our website and services
  • To analyze website usage
  • To prevent fraud and maintain security
  • To comply with legal obligations

Payments

Payments on our website are processed through secure third-party payment providers.

We do not store your full payment card information on our servers.

Payment methods may include:

  • Apple Pay
  • Credit or debit cards
  • Other online payment services

Payment providers process your data according to their own privacy policies.

Analytics

We may use analytics services such as Google Analytics to analyze website traffic and usage.

Google Analytics may collect information such as:

  • pages visited
  • time spent on pages
  • device information

For more information please visit:

https://policies.google.com/privacy

You can opt out of Google Analytics tracking using Google’s browser add-on.

Data Retention

We retain your personal data only as long as necessary to:

  • fulfill your orders
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

Order data may be kept for accounting and legal purposes.

Data Security

We take reasonable technical and organizational measures to protect your personal data.

However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights (GDPR)

Under GDPR you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data
  • restrict or object to processing
  • request data portability

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: stbarbaraflowers@gmail.com

Phone: +33 6 83 73 11 89

Website: https://stbarbaraflowers.fr